We’ve broken out human capital (HR) process improvement as a category unto itself because HR lags behind other corporate functions in adopting process improvement techniques and automation technology both. For this reason, HR is among our most common process “stops” in the back office. It’s also an area that requires special considerations when evaluating and redesigning process, primarily because of the thicket of regulatory compliance issues.

Because of the regulatory environment, HYM never approaches HR in a “process-only” manner. Working with our HR compliance partner, we combine process improvement with a compliance audit to ensure that we don’t facilitate, or worse yet automate, workflow or individual work process that don’t pass regulatory muster.
In addition, through our close association with Optimum Human Resource group, we can also call upon experts with a wide range of HR expertise ranging from employment law to safety and OSHA issues to dispute resolution to management and supervisory training to employee handbooks and EEOC plans.

For more information about HYM’s perspective on human capital issues, please continue on to the articles The Dark Side of Human Capital Management and Delivering the Human Capital Goods. Also, you’ll find more detailed information about our HR process approach in our free white paper, VISUAL WORKFLOW-HR.